About the Centers of Excellence Award
Superior HealthPlan established a Foster Care Center of Excellence (FCCOE) program in 2017. The goal was to further help children and youth in foster care. This program consists of providers who have foster care expertise. These centers help streamline services for STAR Health members. They also improve collaboration between Superior and these groups:
- Primary Care Providers (PCPs)
- Foster parents
- Medical consenters
- Child/member
- Behavioral health providers
- Department of Family and Protective Services (DFPS)
- Child-placing agencies
A Foster Care Center of Excellence includes:
- Providers who have met more than 60 criteria. These include quality improvement initiatives, program processes and staff requirements.
- Behavioral health resources. This includes care services for emotional or developmental issues.
- Access to Superior Service Coordinators on site. These employees help members and caregivers understand benefits, get help with appointments, find transportation and identify community resources.
Watch the video below to learn about one of the recipients of this award.
About Superior HealthPlan
For more than 25 years, Superior HealthPlan has been committed to transforming the health of the communities we serve, one person at a time, through affordable and reliable healthcare plans. We have an approach to healthcare in Texas that can meet the individual needs of each person we support.
Superior HealthPlan is a managed care organization that provides health care to nearly 2 million Texas residents. We began in El Paso in 1999 and now have more than 3,300 employees who support members in all 254 counties across the state.
Working with the Texas Health and Human Services Commission (HHSC), Superior HealthPlan offers STAR (Medicaid), Children’s Health Insurance Program (CHIP), STAR+PLUS, STAR Kids, and STAR Health. Since 2008, we have been the exclusive provider of STAR Health, which supports children and youth in foster care. Additionally, we offer Medicare coverage as well as Ambetter from Superior HealthPlan, our product on the Health Insurance Marketplace.
Superior HealthPlan is a company of Centene Corporation, a Fortune 500 company, which is a leading healthcare enterprise that is committed to helping people live healthier lives. The Company takes a local approach – with local brands and local teams – to provide fully integrated, high-quality and cost-effective services to government-sponsored and commercial healthcare programs, focusing on under-insured and uninsured individuals. Centene offers affordable and high-quality products to more than 1 in 15 individuals across the nation, including Medicaid and Medicare members (including Medicare Prescription Drug Plans) as well as individuals and families served by the Health Insurance Marketplace.